FAQ & Help
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FAQ & Help

  • How to operate the product?
Connect to the built-in WiFi of the LED advertising message board through exclusive intelligent software for programming control.
The LED sign supports updating information using WiFi. You only need a smartphone or a Windows computer that can connect to WiFi. 
①Connect the power to the product.
② Download the dedicated control software according to the product manual, connect to the built-in WiFi of the product.
③Read back the product parameters and then edit the program content.
④ Send it to the LED display screen via WiFi to show the program content. Or save the edited program content to a USB flash drive and insert it into the LED display for content reading.(Some products do not support USB) Some products can also be connected through wired Ethernet.

  • Compatibility of operating software:
PC software is only compatible with Windows operating systems (Win8/Winxp/Win7/Win10) and is not suitable for Mac or MacBook computers. The app supports Android and Iphone.
If you encounter any problems during use, please feel free to contact us for assistance. We are happy to serve you.

  • Where are the products shipped from?
We have overseas warehouses in some countries, and products with spot inventory in overseas warehouses will be shipped locally. Other products are generally shipped from Shenzhen, China (customized products are shipped from Shenzhen)
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